With the Customer Care by Schneider Electric app, get free real-time access to technical content such as FAQs, product information, as well as a direct path to expert assistance.

You can use the app to connect directly to your local Customer Care Centre with just a tap. Click here to download the app.


Register your products

Track your installed base and receive updates with two easy options:

Scan QR codes
Register product using the serial number


24/7 access to self-service support

Get free, immediate access to continuously updated technical content such as FAQs, product documentation (via search or QR code scan), product registration, services, technical courses…

Contact a local customer support expert

Connect to expertise on demand or request assistance with direct call and new case creation via the app.

Scan or search for your product

Get direct access to the documents you need by scanning the QR code.

Get technical information
Access product datasheets & technical documents.

Search for training

Access over 1,000 courses on topics including safety, risk prevention, electrical fundamentals, operation & maintenance.